Effective Date: [2024/12/05]

LPM Guests BV (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and make bookings with us.

1. Information We Collect

When you visit our website and interact with our services, we may collect the following types of information:

  • Personal Information:
    • Full name
    • Email address
    • Phone number
    • Payment details (processed securely via third-party payment gateways)
    • Billing and mailing address
  • Booking Information:
    • Check-in and check-out dates
    • Special requests
    • Guest preferences
  • Automatically Collected Information:
    • IP address
    • Browser type and version
    • Pages visited and time spent on the site
    • Referring website

2. How We Use Your Information

We use the information collected for the following purposes:

  • To process and manage your bookings
  • To communicate with you regarding your stay and inquiries
  • To send booking confirmations and updates
  • To enhance and personalize your experience
  • To improve our website and services
  • To comply with legal obligations and protect our business interests

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted third parties, including:

  • Payment processors for secure transactions
  • Service providers assisting in our operations (e.g., website hosting, analytics)
  • Legal authorities, if required by law

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, or destruction. Despite our efforts, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us analyze site traffic and improve our services. You can choose to disable cookies through your browser settings.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request corrections to inaccurate data
  • Request deletion of your data where applicable
  • Withdraw consent for marketing communications at any time

To exercise your rights, please contact us at info@lpmguests.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites.

8. Children’s Privacy

Our website is not intended for individuals under the age of 18, and we do not knowingly collect personal information from minors.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. Any updates will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

LPM Guests BV
28 Ben Viljoen Road, Gqeberha, South Africa
Email: info@lpmguests.com
Phone: +27 [839912531]

Thank you for trusting LPM Guests BV with your personal information.